Same business day response
WordPress Support. Without the ticket queue.
When a WordPress issue sits unresolved, your site stays stuck. You get a dedicated pool of developer hours each month, one senior developer who knows your site, and a client portal where you can track every request from start to finish. No rotating juniors. No "have you tried clearing your cache."
Our approach
A dedicated developer, not a ticket queue.
Your support plan pairs you with a senior developer who already knows your site. Every change is built on staging and shown to you before it goes live, on every plan.
At the end of each month, you get a summary of every request, what was completed, and where your hours went. The first response comes the same business day.
What we do
Maintenance keeps your site safe. Support keeps it moving.
WordPress Maintenance
Keeps your site running safely
- Monthly plugin, theme, and core updates
- Daily offsite backups
- Hourly uptime monitoring
- Security scanning (weekly)
- Monthly performance report
What it doesn’t cover: content changes, new features, design fixes, or work that requires developer judgment, beyond the developer time included in Professional (2 hours a month) and Business (5 hours a month) maintenance plans.
WordPress Support
Moves your site forward
- Content edits and page layout changes
- New sections or landing pages built
- Plugin configuration and troubleshooting
- Speed and performance improvements
- Bug fixes and broken layout repairs
- WooCommerce product and order management
- Form, integration, and API issues
500+
Clients
Same day
Resolution on most standard requests
5.0
Clutch rating from support clients
Zero
Requests lost or forgotten
Our process
Submit a request. Get it done. See it before it goes live.
1
Submit your request
Email your dedicated support contact or use the project portal. Describe what you need. If the work will take more than 30 minutes, we’ll estimate the hours before starting.
2
We work on staging first
Every change goes to a staging copy of your site first, on every plan. You review the work before we push it live. Your production site stays untouched until you approve it.
3
You approve and we publish
Once you confirm it looks right, we push it live and document the work. You always know where your hours went.
4
Monthly summary
At the end of each month, you get a summary of what was requested, what was completed, hours used, and hours remaining. No mystery invoices.
Pricing
Choose the number of developer hours you need each month.
Hours are used monthly and don’t roll over. Unused hours don’t accumulate. Every plan includes a dedicated developer, not a rotating support team.
Starter
$349
/mo
4 developer hours per month
- Content edits and text changes
- Image updates and swaps
- Minor layout adjustments
- Plugin settings and configuration
- Same business day response
- Monthly summary of work completed
Best for: Sites with occasional, predictable change requests
Most popular
Professional
$699
/mo
10 developer hours per month
- Everything in Starter
- New page builds and landing pages
- Elementor template creation
- WooCommerce product management
- Form and integration setup
- Speed optimization tasks
- Same business day response
Best for: Growing businesses with regular site needs
Business
$1,299
/mo
20 developer hours per month
- Everything in Professional
- Custom feature development
- API and third-party integrations
- Complex WooCommerce customizations
- Conversion rate improvements
- Monthly strategy call (30 min)
- Same business day response
Best for: Active businesses treating their site as a growth tool
Need more than 20 hours? We build custom retainer arrangements starting at 30 hours/month. Contact us.
Our team
WordPress handled by people who understand the code, content, and systems behind it.
Marko
Head of Development
20+ yrs WordPress
Marko
Web Developer
10+ yrs WordPress
Miloš
Web Developer
15+ yrs WooCommerce
Stefan
Web Developer
5+ yrs Elementor
2000+
Projects delivered
20+
WordPress years on the team
5.0
Rating on Clutch
2×
Top Clutch awards, 2026
Our work
Some of the brands we have built for.
Common questions
What clients typically ask before signing up.
Support covers the ongoing changes a live site needs: content updates, small design changes, plugin issues, bug fixes, and general WordPress help. Larger work, such as a redesign or major new feature, is scoped and quoted separately.
Maintenance keeps your site secure and current. Support gives you developer time for changes and fixes. Maintenance covers updates, backups, and monitoring. Support covers content changes, improvements, troubleshooting, and development work. Most sites need both.
Yes, and stores need more attention than brochure sites. Payment gateways, subscription renewals, and checkout all break in ways a static page can’t. Store maintenance usually sits a tier higher for that reason. We’ll tell you which plan fits during the audit rather than selling you the bigger one by default.
No. Your hours reset each month. This keeps the support relationship active instead of letting unused hours accumulate while your site waits for attention.
Yes. If you use your monthly hours early, you can authorize additional hours at the same rate. You don’t have to wait for the next billing cycle for important work.
Yes. A dedicated developer handles your requests and learns your site, design system, and preferences. You don’t have to explain the same setup to a different developer every time.
We’ll tell you before starting. If you have 4 hours remaining and a feature needs 8, you can approve the additional hours, split the work across two months, or get a separate project quote.
Plans are based on the monthly developer hours you need. You can start with a smaller plan and move to a higher tier as your support needs increase.
Every support plan gets a same business day response. A site that’s down is treated as an emergency regardless of your plan, with a response within 2 business hours.
You get a consistent senior developer who knows your site. Every request is tracked through your client portal, so you can see what was requested and what’s being handled. Your work isn’t passed to an anonymous first-line queue.
Ready for your site to work without hiccups?
Every request gets a same business day response. Let’s talk about what you need.
